Shouldn’t We Be A Bit More Concerned? How Do You Feel About The Internet Of Things?

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On A Personal Level The IoT (Internet of Things) and the use of Cloud storage is all the rage. Products which utilize the IoT, like Google’s Nest devices, learn from your actions and make changes accordingly. With the Nest thermostat, … Continued

What IS All This Talk About Emotion?

Over the past couple of months I have seen several posts and articles that have designated or referred to 2016 as “The Year of Emotion.” As a marketing researcher with over 20 years experience in customer service, customer experience, and … Continued

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