Category Archives: Walt Boyes’ Blog

Happy Holidays!

Insiderlogo3The staff of the INSIDER and Spitzer and Boyes LLC want to wish you all Happy Holidays, whichever tradition you follow. May your holidays be merry, and may your next year be better than this one. We hope your lives are filled with love and plenty, and your families be happy and secure.

With All Our Best Wishes!

 

 

Emerson Acquires New Temperature Company

Insiderlogo3No, not Emerson Automation Solutions, it’s Emerson Commercial and Residential Solutions. It is automation, just not process. This is an example of the pervasiveness of automation, and how the Industrial Internet of Things can be applied to supply chain management, including preservation ing the cold chain.

This is more important than it sounds. Here’s a simple example. Years ago, Haagen Dazs ice cream wanted to extend distribution to the West Coast. The attempt almost failed. The ice cream tasted terrible when it got to LA and San Francisco. Finally, Ball Datatrace encapsulated temperature dataloggers were inserted directly into the ice cream containers. What was happening was that the truckers were turning off the reefers to save money on fuel. So the ice cream melted and re-froze. Yuk! Preserving the cold chain was critical to their business expansion.

From the article in the St. Louis Business Journal:

Emerson is acquiring Cooper-Atkins, a manufacturer of temperature management devices for the foodservice, healthcare and industrial markets.

Middlefield, Connecticut-based Cooper-Atkins makes automated temperature management and monitoring products for restaurants, supermarkets and other establishments that prepare and store food. The company’s offerings will complement Emerson’s existing global cold chain business, which includes its ProAct Services portfolio for supermarkets and Cargo Solutions business for tracking perishable cargo.

Terms of the deal were not disclosed.

Major Cyber Attack on SIS Systems–and we told you so!

Insiderlogo3The late Bob Adamski didn’t live to see his prediction from the early 2000s come true, but it has. Here are some of the reports:

From FireEye, on 12/14/17:

Attackers Deploy New ICS Attack Framework “TRITON” and Cause Operational Disruption to Critical Infrastructure

And on 12/15,

New TRITON ICS Malware is Bold and Important

Bob and I, and Joe Weiss, have been continuously predicting this development since at least 2004. Yet it is now 2017, and the systems are still vulnerable. This is stupid.

Although the attack apparently only accidentally shut down the plant, during a search for operational data, the attack could have easily been used to destroy the plant utterly by spoofing the SIS system and using it to cause extremely unsafe conditions leading to catastrophic accidents.

At some point, somebody has to be willing to recognize how fragile OT systems are, really, and how easily they can be disrupted. It is said that our civilization is three days from anarchy. The late Dr. Jerry Pournelle, inventor of the Star Wars Defense for Ronald Reagan, said we were three weeks from cannibalism if the lights went out and stayed out.

This is seriously dangerous, folks, and I am tired, and Joe Weiss is tired, and Bob Adamski was tired before he died, of being told we are fear-mongering. We aren’t. And now we can prove it.

 

 

 

Nobody Is Doing Anything About Cyber Security

Insiderlogo3At the INSIDER we’ve been saying this for years. The adoption of even basic cyber security actions in the industrial space is very low. Many companies believe that they are “pretty safe” because they are relatively obscure. But I recall a conversation with the head of IT of a regional potato chip company about 7 or 8 years ago: “I never thought anybody would cyber attack us. We make potato chips, for God’s sake.”

Honeywell, which has maintained a very high emphasis on cyber security in the industrial environment for over a decade now, sponsored a report by LNS Research on adoption of cyber security practices.

Here’s the press release with the study’s findings. All we can say is, “Wake up, people!”

The issue has gone beyond lack of knowledge. As Joy Ward, Spitzer and Boyes LLC’s director of research says, if you put together a good intellectual argument, and nobody is buying, you are looking at high emotional barriers. She recommends doing some serious qualitative research to determine what those barriers are, so that the intellectual argument can be adjusted and become effective.

Either that, or we need to prepare for a cyber disaster of enormous proportions.

 

HONEYWELL SURVEY SHOWS LOW ADOPTION OF INDUSTRIAL CYBER SECURITY MEASURES

Almost two thirds of surveyed companies don’t monitor for suspicious behavior

HOUSTON, December 6, 2017 – Honeywell (NYSE: HON) today released a new study showing industrial companies are not moving quickly to adopt cyber security measures to protect their data and operations, even as attacks have increased around the globe.
The survey – Putting Industrial Cyber Security at the Top of the CEO Agenda – was conducted by LNS Research and sponsored by Honeywell. It polled 130 strategic decision makers from industrial companies about their approach to the Industrial Internet of Things (IIoT), and their use of industrial cyber security technologies and practices. Among the findings were:
• More than half of respondents reported working in an industrial facility that already has had a cyber security breach.
• 45% of the responding companies still do not have an accountable enterprise leader for cyber security.
• Only 37% are monitoring for suspicious behavior.
• Although many companies are conducting regular risk assessments, 20% are not doing them at all.
“Decision makers are more aware of threats and some progress has been made to address them, but this report reinforces that cyber security fundamentals haven’t been adopted by a significant portion of the industrial community,” said Jeff Zindel, vice president and general manager, Honeywell Industrial Cyber Security. “In order to take advantage of the tremendous benefits of industrial digital transformation and IIoT, companies must improve their cyber security defenses and adapt to the heightened threat landscape now.”
The study suggests these three immediate actions for any industrial organization to capture the value of the new technologies:
1. Making industrial cyber security part of digital transformation strategies;
2. Driving best practice adoption across people, processes and technology, from access controls to risk monitoring, and tap external cyber expertise to fill gaps
3. Focusing on empowering leaders and building an organizational structure that breaks down the silos between IT and OT.
“Cyber security needs to be part of every CEO’s agenda to ensure the effective, immediate and long-term deployment of strategies and technologies such as IIoT,” said Matthew Littlefield, president and principal analyst, LNS Research. “In short, in order for a business to succeed on its digital transformation journey, it needs to succeed with industrial cyber security.”
LNS Research is a global leader in research and advisory for digital transformation of industry, delivering technology insights for business executives. Its analysts focus on identifying the metrics, leadership, business process, and technology capabilities effecting change.
​Honeywell’s industrial cyber security technologies and expertise address many of the issues identified in the LNS Research study. For more information, please visit https://hwll.co/uhrgs and www.becybersecure.com.

 

Dick Morley’s Obituary…from the pages of the INSIDER

Insiderlogo3My editorial this month in the Industrial Automation and Process Control INSIDER(TM) is an homage to my friend Dick Morley.

Dick Morley loved his Harley. He rode until he was forced by ill health to give it up in his mid – 70s. He told me that after he dropped out of MIT because he didn’t want to learn German, he went down to Brooklyn and got a job as a bouncer in a biker bar. He had a rare genetic mutation that made him not feel pain. So he could go after big bikers fearlessly. He said he met his wife, Shirley, there. “She was a real biker chick,” he said. Together, he and Shirley raised their own and over 35 foster children. When she passed, it was clear to his friends that Dick had lost the will to live.

But what a life he led. You’d think that the man who invented the floppy disk, the handheld terminal, zone building HVAC, was the father of the PLC, and created the people mover for Detroit and Disney World, among the more than 100 patents he held, would be a household name, but Dick was a surprisingly private individual who didn’t really want or enjoy credit for all that, and the limelight. So names like Bill Gates and Steve Jobs became famous, while Dick Morley just went on inventing.

linked (his and hers) choco- late. He was working in his last years with several Chinese firms who were trying to use stem cells to cure cancer. He said they were very close, too.

Dick and Shirley, and Odo Struger (of Allen – Bradley) and his wife were skiing buddies. I’m sure that the ideas that led to the Modicon PLC were discussed on the chairlift and in the lodge in the evening. But Dick hated long lift lines. He went to his boss and said, I want to work Wednesday through Sunday, please. His boss said, “No, and why aren’t you wearing a necktie?” Dick, as you might guess, quit on the spot.

Shirley told him they had about six months’ savings, so he’d better invent something good, quickly. Bedford Associates was born and started doing work in programming for CNC machines. One night, Dick said, he got drunk and the concept of the PLC came to him as if in a dream.

“It was always a computer,” Dick told me, “but we had to call it something else so that the plant floor electricians would be allowed to operate it. So we called it a PLC, and we programmed it in ladder logic, which most of the electricians knew.”

Ladder logic is the most widely used industrial programming language to this day, and his other brainchild, Modbus, may be the oldest network protocol in common use. They were simple, elegant, easy to use, easy to learn to use, and very powerful…all hallmarks of the Morley touch.

If Dick thought you were worthy of it, he’d talk to you for hours. I loved spending time with him in his later years, listening to his stories, and his no – nonsense theories about manufac- turing. For example, he believed that the prop- er ratio of engineers to sales people was about 10 sales people to every engineer.

Very different beliefs than most entrepreneurs.

Dick on his Harley, with his famous Javahoe remotely operated backhoe.

He and his friend Jim Pinto spent years as angel investors, specializing in helping young inventors be successful. And he always made sure that there were a couple of young entre- preneurs at the annual Geek Pride Day at his barn in New Hampshire.

Some of Dick’s friends are planning a memorial Geek Pride Day next June in his memory. If you are interested in being part of the planning, let me know.

Dick was a good friend, a brilliant and unconventional mind, and a very great man. I will, we all will, miss him very much.

Farewell to MIT’s most famous drop – out. May your Harley ever run sweet, Dick.

If you like content like this, you should subscribe to the INSIDER. Visit http://www.spitzerandboyes.com/insider to subscribe.

And a new generation…

I’ve been kind of MIA the last few days, because I’ve been busy becoming a grandfather. My daughter, Andrea Boyes, gave birth on Saturday to her first child, and my first grandchild. Tristan Alexander Boyes-Williams came into the world at 12:13 pm, weighing almost eight pounds and twenty-one inches long. A nice big addition to the next generation.

This is the kind of moment that makes me reflect on how we are going to leave the world for people his age when they are grown.

Help a Saint Louis FLL (Lego League) Team Do Research!

I received this from the coach of the FLL team:

Phil Speth, Shaw

Please send this far and wide. It isn’t just for St. Louis, but anyone who can take the survey.

Our Lego Team needs your help.
Our 4th Grade Lego Team is looking at how we dispose of medicines.
This year in FLL (Lego Robotics) we are all about our water. One BIG!! problem is the incredible amount of medicines that end up in our water system. To get to the heart of this problem our kids decided to send out a survey to help us all understand the problem and ask everyone to help us do better.

Please take 1 minute to take our survey!! Thanks
https://goo.gl/forms/jAL2v3nunsmzSDws1

Medication Disposal Survey
We are a team of 3rd and 4th graders from SMOS and LPA schools. Our FIRST Lego League team has spent the semester studying Hydrodynamics, building robots, and learning about water. For our final project, we are collecting information from our community. All of your information will be kept anonymous. Thank you for helping us!

PR Wall of Shame: Don’t Misspell the Client’s Name!

Last week, my eye was caught by an email sent by one of the large industry magazines on behalf of a client. It was hawking a white paper that someone from the client had either written or had had ghosted for them. The problem wasn’t the content, it was the fact that the client’s email address had been misspelled and hysterically so.

I notified a couple of executives at the client company, and didn’t think about it again, until this morning when I received another white paper pushing email from the same magazine, again with the client’s name misspelled.

Come on, folks! Doing it once is (barely) acceptable— everybody makes misteaks. But twice? That’s worthy of the Wall of Shame.

I sincerely hope that the client, who is always very concerned about loss of face, gets their money back on this one.

Rockwell’s Automation Perspectives Aptly Named

Insiderlogo3My tweets and retweets from Rockwell Automation’s Automation Perspectives on Tuesday:

Tue, 08:13: Rockwell Automation’s President and CEO Blake Moret welcomes Automation Perspectives to Houston #houstonstrong… https://t.co/0zafvi1YQx

Tue, 08:15: $6.3 Billion in FY2017 Sales and a shareholder value curve outperforming the Dow… https://t.co/mdV3o60ASC

Tue, 08:16: #AF2017 If Rockwell had a company song, we’d all be standing and singing it. https://t.co/MhZheD93r9

Tue, 08:19: #AutoFair17 The Connected Enterprise is based on people. https://t.co/NaNzVmA0m2

Tue, 08:20: #AutoFair17 The value of digitization in Smart Manufacturing— Frank Kulaszewicz https://t.co/HM3pb6BkHK

Tue, 08:21: #AutoFair17 We believe that manufacturing will change dramatically in the next 25 years because of higher levels o… https://t.co/iSY1G7nus9

Tue, 08:23: Digital transformation enables better design. Digital design is sustained by digital operation— emulated by the Dig… https://t.co/PrRmJvi25O

Tue, 08:24: RT @m_littlefield: CEO @ROKAutomation lays out strategy. Stays focused on Connected Enterprise. Stressed corp values, improved control & an…

Tue, 08:26: #AutoFair17 Mixed Reality visualization https://t.co/WBy2ztmaHP

Tue, 08:32: #AutoFair17 Factory Talk Team One is working, and we know, because we are watching! https://t.co/96e8r55gZW

Tue, 08:33: #AutoFair17 Frank K introduces Andrew Ellis to talk about Project SCIO. https://t.co/6K4jlWuQwB

Tue, 08:34: Descriptive, Diagnostic, Predictive, Prescriptive —we must adopt advanced analytics. #AutoFair17 https://t.co/EXg9c8Atap

Tue, 08:36: Lack of data isn’t the problem. https://t.co/PQXNYdXrSR

Tue, 08:38: #AutoFair17 Data ingress from the edge…but the secret is in the middle— the data orchestration provides the real… https://t.co/GIR0uTuPyE

Tue, 08:41: SCIO discovers devices and ingests data and uses a storyboard model to display mashed data and construct work flows… https://t.co/ifbaRDgz5u

Tue, 08:43: Scio storyboards… #AutoFair17 https://t.co/y5GMVIc9Pv

Tue, 08:45: There are no limits to data quantities or data types— not just realtime or transactional. Scio ingests and mashes a… https://t.co/POg5BhPFIq

Tue, 08:48: #AutoFair17 What is cool about Rockwell is that the top executives both know and understand the technology they are… https://t.co/n6OCHXYaOM

Tue, 08:54: Scio can get you to predictive and prescriptive analytics. #AutoFair17 https://t.co/IT33dy9wBV
Tue, 08:56: Wind speed and direction into “function bubbles” to control blades of wind turbines. #AutoFair17 https://t.co/XBAVzXVYwS

Tue, 08:57: World class partners and ecosystem are ESSENTIAL! #AutoFair17 https://t.co/SYjlMONAw1

Tue, 08:58: Gavin Rennick “We are in Houston, the home of oil and gas. Brent crossing 60 for the first time in weeks.”… https://t.co/DazsAGJNaY

Tue, 09:00: Rennick extols the interconnected world— about 8 billion devices today, and in a decade, over a trillion. Data mana… https://t.co/t5Fs3XWHvx

Tue, 09:03: Rennick: This outcome is very material. #AutoFair17 https://t.co/fZ9QKohhx5

Tue, 09:04: Here’s what digital technology does to the ecosystem. #AutoFair17 Excellence in cybersecurity is really the ticket… https://t.co/LlPwVKQmkf

Tue, 09:07: Very rapidly, we were enveloped in the digital technology ecosystem… #AutoFair17 https://t.co/oe2f28bT5I

Tue, 09:09: Our customers’ goals are not surprising… #AutoFair17 https://t.co/OvqraO5nsW

Tue, 09:12: Some of the proofs of concept failed, some of them worked—we learned. Amazing what happens when SME works with a da… https://t.co/nGQIy2v4Ym

Tue, 09:14: Schlumberger predicts…the oracle! #AutoFair17 https://t.co/eV0VXFiJcO

Tue, 09:15: We’ve been using it, and our customers have too. It works. #AutoFair17 https://t.co/opB8O4qc2P

Tue, 09:16: Here’s how to drill a well… #AutoFair17 https://t.co/GHQDrvBs6H

Tue, 09:18: We have had 10 companies evaluate this solution for many months and they agree it works and is very valuable.… https://t.co/l8mX5V7f3e

Tue, 09:19: No matter what we did, we kept running into this company called Rockwell Automation! #AutoFair17 https://t.co/XG3OIOPUJf

Tue, 09:20: We don’t call it a digital twin— we call it a digital avatar. We have an affinity with the color blue. #AutoFair17 https://t.co/lnFliImmP4

Tue, 09:22: We have a number of proof points… #AutoFair17 https://t.co/gxiCht8OIY

Tue, 09:59: #AutoFair17 Getting ready to resume Automation Perspectives— The whole enterprise of Rockwell Automation is so crit… https://t.co/LEdsyTW4bJ

Tue, 10:01: #AutoFair17 Our industry has a problem with workforce development… https://t.co/QLMndwEa0y

Tue, 10:02: #AutoFair17 Manpower’s Chris Layden talks about workforce… https://t.co/g5RN2H94w7

Tue, 10:03: #AutoFair17 We connect 4 people a minute to meaningful work in the USA. https://t.co/mEgPjG4nIu

Tue, 10:05: The structural changes in the labor market are here to stay! #AutoFair17 Technology is a force for speed of change. https://t.co/Vyg18vgcAX

Tue, 10:07: Big change from “job for life” to “career for me.” https://t.co/sOGoldoQgU

Tue, 10:09: #AutoFair2017 Skilled trades toughest to find. https://t.co/7bMpGuwNsE

Tue, 10:10: #AutoFair17 You can’t build a plant where there aren’t any workers. https://t.co/KocZWJpjVL

Tue, 10:11: 24% of manufacturing workers are over 55 #AutoFair17 https://t.co/VaoJnU2gmM

Tue, 10:12: #AutoFair17 Plateauing… https://t.co/YaqfGmDIzI

Tue, 10:13: #AutoFair17 Education needed is changing https://t.co/Pc1Pyqvez2

Tue, 10:15: #AutoFair17 We have to prioritize who we are training https://t.co/qPjO4wHGPr

Tue, 10:17: #AutoFair17 Introducing Blake to talk about the Academy of Advanced Manufacturing https://t.co/f2dJh8bKwd

Tue, 10:18: #AutoFair17 We chose Manpower because we like to partner with the leader in Workforce. We know the curriculum and t… https://t.co/AL9hsAE04k

Tue, 10:19: RT @m_littlefield: Skilled Trades toughest job to fill in US @manpower predicts 2.5MM jobs unfilled by 2025. Doesn’t even consider Digitali…

Tue, 10:19: RT @DJGreenfield: Good job @SchneiderElec! Glad to see you make this move. https://t.co/JHcuOXPHtg

Tue, 10:21: Hundreds of thousands of veterans are leaving the service with the basic skills they need for manufacturing.… https://t.co/ze9I1SvVJq

Tue, 10:23: #AutoFair17 We are ramping up rapidly to meet our goal. https://t.co/JvMtzEbouo

Tue, 10:25: But is 12 weeks enough?? https://t.co/iQtzCKwz7U

Tue, 10:25: RT @cmgonzalez85: The Recruitment Difficultly Index shows how hard it is to fill jobs across the U.S. The number one job missing is the ski…

Tue, 10:26: RT @AutomationFair: “It’s not what to train for; it’s about how skills & jobs are evolving within digital manufacturing & design.” #AutoFai…

Tue, 10:26: RT @AutomationFair: “No single company, organization or institution can solve this skills gap alone.” – @njneuman @manpower https://t.co/Jj…

Tue, 10:27: RT @AutomationFair: 75% of employers say new skills are required in the next 2 yrs, but many are not able to define them @ChrisLayden https…

Tue, 10:29: And they want to blow up this enterprise— for what? For the money! No. This enterprise is critical for the future o… https://t.co/XuqiBT85I2

Tue, 10:30: https://t.co/HxsBQynTtG via @youtube #AutoFair17 Here’s the short version…

Tue, 10:31: RT @m_littlefield: Blake Moret driving force of @ROKcareers & @manpower Academy of Advanced Manufacturing. 12 week prgm & vet grads guarant…

Tue, 10:32: Joe Allie asks for all the veterans in the audience to stand. Then he introduces the “plank holders” of the Academy. https://t.co/leDZLjfqQI

Tue, 10:32: RT @AutomationFair: “Every one of the veterans who finish this program, will have a job.” – Blake Moret https://t.co/8gW9TXLekk https://t.c…

Tue, 10:33: RT @pdpuess: Couldn’t be more proud @ROKAutomation Academy of Advanced Manufacturing high tech training for our returning vets! #AutoFair1…

Tue, 10:35: Scott Bingham, Travis Tolbert, Leandre Davis, Christopher Allison…some of the first graduates. #AutoFair17 https://t.co/cQLMXDpvG2

Tue, 10:39: Typical day is hands on supported by theory— very intensive — Scott Bingham #AutoFair17 https://t.co/7eKzlWEjcI

Tue, 10:40: RT @AutomationFair: We couldn’t be more proud of these grads! https://t.co/CtOhl5lAhE

Tue, 10:41: RT @mchlguilfoyle: #AutoFair17 panel with 4 of 14 grads from first class of Academy of #advancedmanufacturing. Transitioning #veterans to w…

Tue, 10:50: RT @ManpowerGroup: #Veterans have the work ethic and real world experience that hiring managers want. We’ve partnered with @ROKAutomation t…

Tue, 10:54: Travis Tolbert just accepted a position with a paper company as a process optimization specialist. #autofair17

Tue, 10:56: Scott Bingham also accepted a position. Leandre Davis and Christopher Allison are in the final stages of interviewi… https://t.co/6dyTuNs7X3

Tue, 11:04: RT @m_littlefield: Looks like it based on the job offers coming in! https://t.co/mh0KoALe9z

Tue, 11:06: #AutoFair17 John McDermott winds it all up. https://t.co/7UvLtNQCW0

Tue, 11:12: #AutoFair17 Diversity and Inclusion Forum on Thursday

If you like this kind of reporting and analysis, subscribe to the INSIDER. It is the only magazine in the industry with no advertising and no slant. Visit www.spitzerandboyes.com/insider to subscribe.

Women in Automation- Emerson Exchange Zooms In

Insiderlogo3Emerson Exchange Casts Spotlight in Changes in Women’s Contributions to Automation
by Joy Ward

This is another article that would have been in the October INSIDER– part of the coverage of Emerson Exchange 2017. If you like this kind of reporting and analysis, subscribe to the INSIDER at www.spitzerandboyes.com/insider.

The recent Emerson Exchange did an excellent job of showing the range of how women and female insight can add to the automation industry. The two women who starred, Robyn Benincasa, the founder of WorldClass Teams as the keynote speaker and Janeen Judah, the President of the Society of Petroleum Engineers, the Women in Innovation speaker, gave listeners much to learn from and use in their careers.

Emerson started their recent meeting with one of the most exciting and challenging keynote speakers I have seen in a long time. Benincasa is a firefighter and adventure racer with nothing to do with automation, except that she had some of the best advice to members of the industry. Yes, we’ve all endured keynote speeches given by well-meaning but apparently automation-clueless speakers trying very hard to reach their audience. This speaker not only reached her audience but gave it marvelous advice and direction. Her message was one of cooperation, not competition. Too often we have been fed the message that life is about competition but not from this speaker. Through wonderful examples of her experiences adventure racing around the globe in some of the most challenging environments on earth, Benincasa showed how working together is a much stronger strategy than all-out competition. She also exhorted the crowd to work to win, not just NOT lose. This requires a different way of thinking and is a good lesson in today’s accounting-driven world.

Then Emerson continued the good words from the women’s side with a luncheon speech by Janeen Judah, the president of SPE, and a working petroleum engineer. While her message was not as physically exuberant, it was still both challenging and in the same vein — cooperation is the way for everyone to progress. She gave some sterling advice on how thinking of colleagues and doing well for them can come back to do well for everyone.

In summation, both women brought the same message to the Emerson crowd. Cooperation and what sociologist would consider traditionally female forms of interaction are healthier and ultimately more productive for individuals and companies. Is it possible that we are getting this type of message now because enough women are in the workplace and feel comfortable interacting and managing as women, not just women in steel boots? Whatever the reason, it is a healthy movement. Kudos for Emerson for hosting these two wise women and their messages!

Joy Ward has over thirty years’ experience in consumer psychology research and is Director of Qualitative Research for Spitzer and Boyes LLC. Her MIND OF THE CUSTOMER® research methodology has been used in areas from politics to the automotive industry to satellite manufacturing. Contact Joy at joyward@sbcglobal.net or 314-283-5259 for information on how Joy can bring the Mind of the Customer® to your enterprise.